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Building civil society capacity to mitigate and counter disinformation

by Countering Disinfo

Published | 2024

Tackling mis- and disinformation

Summary

The guide gives an overview of how civil society organisations can counter disinformation.

Why read

The document shares learnings and case studies of CSOs efficiently countering disinformation through mitigation factors like fact-checking, advocacy or identifying disinformation narratives.

Description

Civil society approaches to countering disinformation encompass a variety of program types, including fact-checking, digital forensics and research, advocacy to governments and platforms, digital and media literacy, networking and coalition building, and international cooperation. Across these program approaches, implementation by civil society organizations (CSOs) has several advantages that could plausibly increase the effectiveness of programs. Civic groups can rapidly innovate, they are more closely connected to citizens that disinformation affects, better placed to understand its immediate impact, and able to build trust with local communities – a key factor in responding to specific information disorders – and more likely to be perceived by all parties as relatively objective. More specifically, civic associations promote the cooperation of citizens from distinct interest and identity groups, such as women, ethnic minorities, and persons with disabilities. As such, among key stakeholders, these organizations and coalitions are often best placed to identify disinformation campaigns that target marginalized groups or that exploit existing gender norms or social divisions, and to mobilize broad opposition and responses to these campaigns.

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