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Managing Misinformation in a Humanitarian Context: Part III on how to guide

by Internews

Published | July 2019

Tackling mis- and disinformation


Part III of "Managing Misinformation in a Humanitarian Context" is a hands-on guide that provides a step-by-step methodology with minimum standards that every project should include in order to address misinformation during humanitarian crises.

Why read

The guide is a source of information for INGOs and humanitarian practitioners to address misinformation through communicating key lessons, best practices, and programmatic methodologies.


The tool starts with two sections respectively on a set of 11 minimum standards for implementing numerous rumour tracking projects around the world, and 5 key components as a part of a continuous cycle with the community at its heart whereas each part is described in detail with tips on how to implement them and to be used together with the templates in the annexes according to local contexts.

Five main parts are represented on; 1) understanding community context and ecosystems, 2) steps needed for project planning and do-no-harm, 3) different virtual and physical methods to collect rumours, 4) using key information to analyse, document and check facts, and 5) different methods for sharing outputs incl. timeframes.

Lastly, five annexes are attached to be used as templates, including a case study on the humanitarian information project in Cox’s Bazar in Bangladesh.


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